AI in the Workplace: Common Practices, Benefits, and Pitfalls

Artificial Intelligence (AI) is a hot topic and is slowly becoming an integral part of the modern workplace, transforming the way we work and supporting productivity across various industries. Research shows that 35% of businesses are using AI and another 42% of companies are considering adding AI in the future. 

In a recent LinkedIn poll, professionals revealed that they are harnessing AI for data analysis (52%), content creation (38%), and security processes (10%) and within this article, we’ll be exploring practices of AI in the workplace, what our clients and candidates are using, and the benefits and pitfalls associated with these AI tools. 

Common AI Practices in the Workplace 

Streamlining Operations 

Some of our clients using AI, particularly ChatGPT, have found it helps to streamline their operations. In one example, a Marketing/Events client uses ChatGPT to draft general contracts and then manually adds in pricing details. This practice not only saves time but also ensures the creation of professional-looking documentation. 

AI-Powered CV Building 

Many candidates, especially those working with our Huntress Key Accounts team, are turning to AI to create and enhance their CVs. Platforms like Kickresume, Rezi.ai, and Skillroads offer AI-driven CV builders that helps candidates to craft impressive resumes. Additionally, tools like Jobscan and SkillSyncer compare CVs and LinkedIn profiles against job descriptions, providing valuable tips for tailoring applications to specific roles. 

Cover Letters with AI Assistance 

Candidates can now rely on AI tools like Coverdoc.ai to craft compelling cover letters. These tools assist in generating well-structured and persuasive cover letters, ensuring candidates make a strong first impression.  

Interview Preparation with Google's AI 

Google's 'Interview Warm Up' tool aids less experienced candidates in interview preparation. It poses questions, records candidates' responses, transcribes them, and provides feedback for improvement. This AI-powered platform empowers job seekers to perform better in interviews and increases their confidence during the job search. 

Slowly Transitioning from AI at home to work 

Within our company, not all our teams are actively using AI, and this is still the case for many of our candidates and clients, who are still unsure of the tools available.  

Whilst lots of us are used to voice assistants like Alexa to play music or Siri to command actions on our phones, the concept of using it in the workplace can be daunting and is something to consider testing as it becomes common practice. 

The Benefits of AI at Work 

Timesaving 

AI tools, such as ChatGPT and CV builders, significantly reduce the time spent on tasks like drafting documents. This allows more time to focus on more strategic and creative aspects of work, which could help you with time management. 

Corporate-Style Templates 

AI-generated content often sounds professional and corporate, ensuring consistency in communication, although you must be aware that you will need to tweak content to ensure the tone of voice reflects you and your company. This can also be particularly valuable when creating contracts, formal documentation, and cover letters in your job search. 

Source of Inspiration 

AI tools can generate ideas and provide inspiration. The exposure to information AI tools can share with users will help to develop innovative solutions and approaches. 

Pitfalls and Considerations 

Maintaining the Right Tone 

AI-generated content may not always align perfectly with the preferred tone. If you are using AI, you will need to be vigilant and edit AI outputs to ensure they match the company's messaging and culture. 

Be Aware of Americanisms  

Many AI tools are developed in the United States, so the content created will contain American spellings and cultural references. If you are looking to use AI tools, make sure you read through the content and tweak it as you go.  

Personalisation Matters 

While AI can be a powerful tool, it's important to infuse your own personality into AI-generated content. Adding a personal touch sets you apart from others who might be using similar tools. 

This is important if you are using AI to support your job search, as you want to stand out from other candidates applying for the same roles as you! 

In conclusion, AI is increasingly becoming an asset in the workplace, offering a wide range of applications that save time, boost productivity, and improve the quality of work. As professionals continue to harness the power of AI internationally, it's essential to be aware of its limitations and adapt it to suit your needs.