Customer Service Advisor - European Language Speaker

Customer Service Advisor - European Language Speaker

Maidstone (Hybrid)
£26,500 per annum

We are currently recruiting for a Customer Service Advisor fluent in a European language to join our growing team based in Maidstone.

The Role

This is a hybrid position, with:

* 1 day per week in the office (Maidstone)
* 4 days working from home

You will be responsible for delivering excellent customer service to our European clients, handling queries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities

* Respond to customer enquiries via phone, email, and chat
* Provide support in your native/target European language and English
* Resolve customer issues efficiently and professionally
* Maintain accurate records of interactions
* Work collaboratively with internal teams

Requirements

* Fluency in English + one European language (e.g. French, German, Spanish, Italian, Dutch, etc.)
* Previous customer service experience (preferred)
* Strong communication and problem-solving skills
* Ability to work independently in a remote setting

What We Offer

* Competitive salary of £26,500
* Flexible hybrid working model
* Supportive and collaborative team
* Opportunities for growth and development

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.