We keepour promises
At Huntress we value all our customers – employers and jobseekers – equally and we commit to keeping our promises to you, whatever it takes.
We are aware that the recruitment industry promises customers a lot these days, but frequently doesn’t follow through on its pledges. To prove that we’re different, we created the Huntress Service Promise; our golden rules by which we make sure each of our customers receives the same great service from us, wherever and whomever they are.
If we don’t deliver against our Service Promise for any permanent hire, simply don’t pay our recruitment fee!
No fine print and no quibbles – as simple as that.
For permanent placements Our Client Service Promise
We will meet with you face to face
To fully understand what you need both from a technical and cultural perspective so that we can source candidates that will be most suited to your business.
For all permanent positions, we guarantee to get back to you within 24 hours
24 hours of receiving the vacancy and provide you with a copy of our terms with either a suitable shortlist or an agreed plan of action.
Every single candidate we send you will have been interviewed
Either face to face or via the phone, briefed on your company, the role and given their consent to have their details submitted.
We will call you with each candidate’s feedback
We will call you with each candidate’s feedback no later than 24 hours after their interview or the following working day where applicable.
We guarantee to contact you
For every permanent placement made by Huntress we guarantee to contact you on day 1, week 1 and month 1 to ensure you are happy everything is going as planned.
Face to face
All we require in return is that you are prepared to meet with us face to face to allow us to understand your requirements in more detail. We believe this will save you valuable time during the recruitment process and also you provide us with feedback on our service throughout the process.
Find out more about our Service Promise by contacting your local Huntress team.