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Vacancy Details
- Call Centre Team Coach apply for this job
- £8.50 - £8.70 per hour + Holiday pay
Kent
Call Centre Team Coach
The Role:
This busy role will focus on the management of a team through a focus on coaching and development in order to deliver outstanding customer support and service.
Manage, motivate and develop employees through effective performance management
Conduct regular quality monitoring ensuring quality standards are met
Demonstrate commitment to clients Values
Competencies:
Proven experience in leading, motivating, and developing teams
Motivated by successfully meeting customer needs - a desire to go beyond the call of duty to exceed the customer's expectations
Strong interpersonal and influence management skills
Proven communication skills
Self motivated, uses initiative and problem solve
Location: Medway
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation.
PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.
We are acting as a Recruitment Business in relation to this role.
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